Privacy Policy
Privacy Policy
1 Introduction
This privacy policy describes how Lou Lou BV (hereinafter "lalalou.be") collects, uses and protects your personal data when you use our website. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Controller
Lou Lou BV
Abeelstraat 25
9600 Ronse
Email: info@lalalou.be
Phone: +32 55 890 444
3. What data do we collect?
We collect various types of personal information, including but not limited to:
- Name
- Address
- E-mail address
- Phone number
- Payment information
- IP address
- Browsing and interaction data
4. Purposes of data processing
We process your data for the following purposes:
- Handling your orders and payments
- Providing customer service and support
- Sending newsletters and promotions (if you have given permission for this)
- Improving our website and services
- Compliance with legal obligations
5. Legal basis for processing
We process your personal data on the basis of the following legal bases:
- Execution of an agreement: To process and deliver your orders
- Legal obligation: To maintain tax and accounting information
- Legitimate interest: For marketing purposes and improving our services
- Consent: To send newsletters and promotions (if you have given permission for this)
6. Data retention period
We do not store your personal data for longer than is necessary for the purposes for which it was collected, unless otherwise required by law.
7. Data Sharing
We do not share your personal information with third parties, except:
- With service providers who help us perform our services (e.g. delivery services, payment processors)
- When this is legally required
- In the event of a merger, acquisition or sale of (part of) our company
8. Your rights
You have the following rights in relation to your personal data:
- Right of access: You can request access to your personal data
- Right to rectification: You can request the correction of incorrect data
- Right to deletion: You can request the deletion of your data
- Right to restriction of processing: You can request restriction of the processing of your data
- Right to data portability: You can request the transfer of your data to another organization
- Right to object: You can object to the processing of your data
To exercise any of these rights, please contact us using the contact details provided in this privacy policy.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or modification.
10. Cookies
Our website uses cookies to improve your experience. For more information about the use of cookies, please refer to our cookie policy.
11. Privacy Policy Changes
We reserve the right to change this privacy policy. Changes will be published on our website and, where applicable, notified to you by email.
12. Contact
If you have any questions about this privacy policy or our data processing, please contact us at:
Lou Lou BV
Abeelstraat 25
9600 Ronse
Email: info@lalalou.be
Phone: +32 55 890 444
Company number: BE0475 204 285
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This privacy policy was last updated on July 7, 2024.
1 Introduction
This privacy policy describes how Lou Lou BV (hereinafter "lalalou.be") collects, uses and protects your personal data when you use our website. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Controller
Lou Lou BV
Abeelstraat 25
9600 Ronse
Email: info@lalalou.be
Phone: +32 55 890 444
3. What data do we collect?
We collect various types of personal information, including but not limited to:
- Name
- Address
- E-mail address
- Phone number
- Payment information
- IP address
- Browsing and interaction data
4. Purposes of data processing
We process your data for the following purposes:
- Handling your orders and payments
- Providing customer service and support
- Sending newsletters and promotions (if you have given permission for this)
- Improving our website and services
- Compliance with legal obligations
5. Legal basis for processing
We process your personal data on the basis of the following legal bases:
- Execution of an agreement: To process and deliver your orders
- Legal obligation: To maintain tax and accounting information
- Legitimate interest: For marketing purposes and improving our services
- Consent: To send newsletters and promotions (if you have given permission for this)
6. Data retention period
We do not store your personal data for longer than is necessary for the purposes for which it was collected, unless otherwise required by law.
7. Data Sharing
We do not share your personal information with third parties, except:
- With service providers who help us perform our services (e.g. delivery services, payment processors)
- When this is legally required
- In the event of a merger, acquisition or sale of (part of) our company
8. Your rights
You have the following rights in relation to your personal data:
- Right of access: You can request access to your personal data
- Right to rectification: You can request the correction of incorrect data
- Right to deletion: You can request the deletion of your data
- Right to restriction of processing: You can request restriction of the processing of your data
- Right to data portability: You can request the transfer of your data to another organization
- Right to object: You can object to the processing of your data
To exercise any of these rights, please contact us using the contact details provided in this privacy policy.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or modification.
10. Cookies
Our website uses cookies to improve your experience. For more information about the use of cookies, please refer to our cookie policy.
11. Privacy Policy Changes
We reserve the right to change this privacy policy. Changes will be published on our website and, where applicable, notified to you by email.
12. Contact
If you have any questions about this privacy policy or our data processing, please contact us at:
Lou Lou BV
Abeelstraat 25
9600 Ronse
Email: info@lalalou.be
Phone: +32 55 890 444
Company number: BE0475 204 285
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This privacy policy was last updated on July 7, 2024.